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International Customers
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International Spare Parts:
www.knexusergroup.org.uk


Contact Us

If you're looking for help with your K'NEX products, the answer to your question may be right here at K'NEX.com! Just click on the name of any of the products below to find the answers to the most common questions.


Product help:



General building tips:

Common questions:


To download a copy of the instructions for your set
click on the link provided here and add your 5 digit set model number (found along the edge of your set packaging or in the center of the Proof of Purchase ex: 44476_ _ _ _ _ ) in the white box provided to access any instructions available for your set. Model Instructions

If you would like to order additional parts, click on the link provided here to visit our SHOP where you can purchase individual parts. Parts and Extras

If you can't find your answer using any of the links provided above, fill out the Contact Entry Form to send us your question, comment or concern. We will get back to you as quickly as possible (within 48 hours in most cases!).For additional support, call our Consumer Hotline at 1-800-KID-KNEX(1-800-543-5639) or email us at email@knex.com

For Press or Media inquiries please contact us at PR@knex.com

Parents and children — Please understand, the information you provide is not distributed to or used by anyone except the K'NEX Consumer Relations Department, and then it is only used to respond to your inquiry. Kids must be sure to ask their parents' permission before sending an e-mail to K'NEX or sending this form.

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